Privacy Policy

Privacy Policy

Effective Date: 8/7/2025

Karima Mental Health Services, LLC

At Karima Mental Health Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website or services.

1. Information We Collect

We may collect personal information in the following ways:

• Contact Forms: When you submit a contact form, we may collect your name, email address, phone number, and any message content you provide.
• Client Intake Forms: For new clients, we collect additional information required for therapeutic services (e.g., demographics, insurance, medical history) through secure, HIPAA-compliant platforms.
• Website Analytics: We may use cookies and third-party services (e.g., Google Analytics) to track how visitors interact with our site to improve performance and user experience.

2. How We Use Your Information

We use your information to:

• Respond to inquiries or appointment requests
• Provide and manage therapeutic services
• Communicate important updates or reminders
• Comply with legal and ethical obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Confidentiality and HIPAA Compliance

Karima Mental Health Services is committed to protecting your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Information shared during therapy sessions is kept strictly confidential unless:

• You give written consent
• There is a risk of harm to yourself or others
• We are legally required to report abuse or comply with a court order

4. Data Security

We take appropriate measures to protect your information, including using encrypted platforms and secure recordkeeping systems. However, no system is 100% secure, and we encourage you to avoid sharing sensitive information through unencrypted email or text messages.

5. Third-Party Services

We may use secure third-party platforms for scheduling, telehealth, or payment processing. These services have their own privacy and security policies, which we encourage you to review.

6. Your Rights

You have the right to:

• Request access to your records
• Ask for corrections to inaccurate information
• Withdraw consent for certain uses of your data
• File a complaint if you believe your privacy rights have been violated
• To exercise these rights, please contact us at the information provided below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Karima Mental Health Services, LLC

11106 PA-18 suite 102, Conneaut Lake, PA, USA 

Phone: (814) 631-0688

Email: info@karimamhs.com